Team SwimFast Membership: Agreement

Welcome to Team SwimFast. I’m looking forward to helping you in the coming weeks, months and maybe even years as you embark on your journey to become a faster, more efficient swimmer. Know that you’re going to feel challenged at times, but I promise you, you will see your technique improve, your swim endurance is going to build up and your confidence is going to grow!

Before we get going, there are a couple housekeeping and legal details I’d like to set straight so we are both on the same page as we kick off the coaching process.

Please read through this carefully & then Submit the Form at the Bottom of the Page signalling we are clear to move forward!

My Commitment To You:

The way I coach is a little different to what you will find from many other coaches.. If you just need a set of workouts each week, I am the wrong person for you. My job is to help you get results. To help you reach your swimming goals and to help you have fun doing it. Swimming is hard work (but you’re ok with that 😉), to help you my philosophy goes beyond just a series of workouts.

I’m going to ask you a lot of questions, about your training, your life, your schedule & energy levels, the way you think about swimming and triathlon and any other variables I think will have an impact on your performance. I take this and turn around to give you an evolving personal plan – based on your on your ability, goals, your limiters and your schedule.

As a Member of TeamSwimFast, you can expect:

☑️ Between 1-5 weekly workouts emailed to you each week either following your 1-1 session with me OR on a Sunday at the start of each week.

☑️ Workouts and goal times adjusted for unique pool length, travel or other requirements (please note your responsibility in order to make this happen)

☑️ Coaching advice tailored to your specific situation and goals.

☑️ Emailed feedback on all workouts completed.

☑️ Periodic video analysis of your stroke.

☑️ Access to the SF Online Portal with Drill & Education Videos & Audio Files.

☑️ That I will clearly communicate in advance any time you may have a delay in feedback, workouts or communication with me while I travel or am on leave from work

Your Responsibilities as a SwimFast Team Member:

Over the last 17 years of coaching swimming (and being an athlete myself) I have learned that the coaching process is not a one way street. It’s a partnership. One that requires a lot of communication and commitment from both parties. That means that you carry a big responsibility in this quest to become a faster more efficient swimmer. I am here to help you, but I can’t do it for you!

While we work together, I expect:

☑️ You understand that the only way to get the results you want is to get in and swim. Executing on the programs I write for you as set and prescribed.

☑️ You communicate the number of workouts you can complete each week and make every reasonable effort to stick to your commitment

☑️ You send me the link or breakdown and feedback on every SF workout within 24 hours of completion to workouts{at} with the subject line written in the format:
Month – Week – Session Number. EG June W2 S1

☑️ Adjustments to your workouts for pool length, travel etc can be made. These can often be a little more challenging to write up, so barring any last minute changes to plan, please plan ahead and make any requests for different pool lengths, open water workouts or other requests prior to Saturday morning each week.

☑️ You communicate any illness, injury, professional or family duties, or travel that will impact your training or training plan. As an armature AG Triathlete I do not expect that training is the number one priority in your life and am very understanding of your career, your family and travel commitments. This is why your plan isn’t cookie cutter and is tailored to your needs. However, I do expect you to understand that {a} in order for me to help you I need to know what’s going on with your training and the variables in your life that affect it. And {b} you will get out of this process in equal measure to what you put in. I also expect that you will communicate clearly with me any time something comes up that will impact your training or training plan.

How To Communicate With Me:


Email is 100% the most effective way of communicating with me. I have a dedicated email address (workouts{at} set up for paying clients to send workouts and questions to. This address guarantees a response from me in the shortest time.


For the first few years after starting SwimFast I managed all my communication on WhatsApp. As my client list has grown I have tried multiple ways to managed and stay on top of my WhatsApp chats but due to the volume coming in and the time I have allocated, none of them have been successful. Email allows me to organize, file, tag, remind, and manage communication with you far more effectively. If you have a burning question or need to let me know something urgently, WhatsApp is a good way to go, but for 99% of our communication, please stick to email.

Team SwimFast Membership Terms & Conditions:


1️⃣ You are free to cancel your SF Coaching Membership at any time. SF Coaching Membership fees paid for the quarter are non-refundable for reasons, including but not limited to relocation, illness, injury, professional or family duties, or travel.


1️⃣ Termination will usually be agreed upon mutually. In rare instances it may be in my best judgement to terminate coaching services despite your wish to continue. These instances may include: training goals have been met, a need for special services outside the area of my competency, your lack of commitment or inability to follow the programs I write you, infrequent or poor communication, and/or a failure to meet the terms of our fee payment agreement.

SF One to One Private Coaching Sessions Terms & Conditions

1️⃣ One to One Private Coaching fees paid are non-refundable for any reason, including but not limited to relocation, illness, injury, travel and unused or expired sessions, or a change of venue.

2️⃣ One to One Private Coaching fees paid are not transferable and may only be used by the client that purchased the sessions.

3️⃣ One to One Private Coaching Packages carry an expiration policy that requires the completion of all sessions within a limited time frame as noted below. One to One Private Coaching Sessions are void after this time period, regardless of reason, including but not limited to relocation, illness, injury, professional or family duties, or travel.

Twelve Session Pack: 16 Weeks from date of 1st Session
Four Session Pack: 6 weeks from date of 1st Session

4️⃣ Travel is expected and I understand the nature of business in the Middle East, unfortunately the nature of my business can be affected by your travel. I reserve the right to fill any time slots between Sunday; Thursday 6am-9am & Saturday 7am-12pm if and when you travel. I will work with you to reschedule and accommodate missed sessions as best we can, but cannot promise a make up session.

5️⃣ Booked sessions cancelled later than 24 hours in advance will result in forfeiture of the session and a loss of the financial investment at the rate of one session.

6️⃣ If you will arrive late for a session, please communicate with me via WhatsApp or email. Once arriving you will receive the remaining scheduled session time, unless other arrangements have been previously made with me.

SF Coaching Membership Satisfaction Guarantee

1️⃣ SF Coaching Membership fees are refundable if you are unhappy with the service you receive as a member. The following criteria applies to any requests for a refund on the SF Coaching Membership Fees

{a} By signing up for the SF Coaching Membership you understand that the only way to get the results is to get in and swim, executing on the programs I write for you as set and prescribed.

{b} To be eligible to receive a refund on your SF Coaching Membership Fees; you must meet the following criteria:

{i.} Demonstrate you have complete all workouts written as prescribed each week (Sunday – Sunday) by recording them on a Garmin, Suunto or Apple Watch.

{ii.} Emailed a link to each workout within 24hours of completion to workouts{at} with the subject line written in the format: Month – Week – Session Number. EG June W2 S1.

{iii.} Emailing rory{at} requesting the refund.

{iv.} Refunds will be done only through the Original Mode of Payment.

Filming & Video Content:

We will do a comprehensive video analysis at the start of our coaching contract and periodic follow up reviews based on need and by request. By signing up to be a member of Team SwimFast you consent to the use of these recordings singularly or in conjunction with other recordings for feedback, analysis, and advertising. Your full name and personal details will never be publicly shared along with the videos unless explicit written consent is granted.


By signing up as a member of TeamSwimFast, you understand and agree that all coaching advice and directions offered verbally and in writing has been compiled from personal & professional experience and reliable professional resources, but neither intends any guarantee of safety.

You agree that by participating as a member of Team SwimFast you swim at your own risk and in the unlikely event of injury, accident, loss or damage suffered, regardless of however it may be caused, no responsibility whatsoever shall be attached to SwimFast, The Progress Project FZE or any of its partners.

As a member of Team SwimFast, you certify that you are physically fit and have no pre-existing medical conditions that may affect you swimming. You agree to swim at you own risk and understand the dangers associated with swimming, with the potential for serious personal injury; and property loss. You accept full responsibility for the use of any coaching advice both written and verbal indefinitely.